Monday, July 25, 2011

And the Winner is........


DPUTiger!


Your comment was selected by the random number generator to receive the free fat quarters! I also want to thank everyone that participated. We received some wonderful feedback and we will look closely at your requests as we do our future planning.


Judging from the comments that we received, most of you will be happy to see the new website when it goes live in the near future (keep in mind that "near" is relative - I think the first of September is really, really, near - but plan is to have it ready for the first week of August!) I agree whole heartily that it should have been done much sooner, but it is extremely time consuming and tedious work. Once we are up to speed, maintaining it will be easy, but doing all of the background work isn't my idea of a fun job. Let's face it, we here at The Quilt Company are all about the fun. It is why we come to work each day.


Then there is that little matter of ever changing technology. Our suppliers have been preaching "Social Media" as the way to go for over a year now. I have a website that is getting a total overhaul, I am repeatedly told I don't blog enough, I have to create yet another Facebook page for the store so that you can "like" us (ignore the current page - it isn't a business page and the new rules require a specific business page, it will go live with the new website)


Industry big wigs can't believe I don't tweet on Twitter. Really? Do all of you really want to know the details of my world? Because I can pretty much guarantee that the tweet I would be sending this morning would read something like "Of course it is RAINING! Now the fricken asphalt guy has yet ANOTHER reason that he won't be finishing the parking lot today". Later I might have to tweet that you should "Ignore the lump in the parking lot paving - I realize it is shaped like a body that has been flattened with a steamroller but that is a coincident. For the record I haven't seen Phil". That would probably get me into trouble and I would end up residing in a place that won't allow you to have pins, needles, scissors or other sharp impliments. Then where would we be?


The whole reason for the survey was to get a good idea of what my customers really want. I hear you - Sunday hours. Every now and then Sunday hours might be possible, but 7 days a week? Not happening. I have a life outside the shop too. More evening hours? We are already open on Monday and Thursday until 9pm. That is more hours than any other quilt shop in our area. You love Brandon - I can understand why. We have award winning customer service when it comes to our BERNINA Tech. Fast, reliable, and reasonably priced. What more could you want? How about 3 years of FREE Cleaning and a fabric discount? That is what is in the works for our those that purchase their BERNINA from us and we still have the absolute best prices on machines. Events - we are planning even more! Trunk shows for October and January. Handmade for the Holidays is planned for the Community Center so that everyone that wants to can attend.


If you are sorry that you didn't take the opportunity to voice your opinion, it isn't too late. You won't be in the running for the free fat quarters, but you can still speak your mind. Email me directly: mailto: Karen@thequiltcompany.com. I'm looking forward to hearing from you.



Don't Forget!!

The Quilt Company will be CLOSED FOR VACATION

from August 1-6.

1 comment:

banjo795 said...

I have to admit that I don't "get" Twitter. And since I don't even know HOW to send or receive "tweets", I can't imagine that I would be interested in getting Tweets from you... No offense meant! On the other hand, I enjoy reading your blog. You have a rather off the wall sense of humor, and I can always use a good laugh.